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We are ready to answer all your questions and concerns through the following channels.

Contact us

Reservations, Debt collection and Food and Beverages Packages sales

Our Custome Service hours go from 9 AM to 7 PM (Mexico City’s local time) from Monday to Friday
and from 9 AM to 3 PM (Mexico City’s local time) on Saturday and Sunday.

customerservice@pacifica.com.mx

Sales

Ixtapa 755-555-2500
servicio.ventas@pacifica.com.mx

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